This is important information- especially avoiding the fight while addressing the behavior. Never knew this and it’s common sense.
My biggest problem is working to de-escalate. I find myself getting sucked into the emotion of the moment - have chilled so far ( with Keith’s training videos - thank goodness). Invaluable information.
This is important information- especially avoiding the fight while addressing the behavior. Never knew this and it’s common sense.
My biggest problem is working to de-escalate. I find myself getting sucked into the emotion of the moment - have chilled so far ( with Keith’s training videos - thank goodness). Invaluable information.
Maybe it’s me but I don’t remember security issues 20-30 years ago at church as a parish council member and usher. Biggest issues were passing the tray and finding seats for late comers.
This is important information- especially avoiding the fight while addressing the behavior. Never knew this and it’s common sense.
My biggest problem is working to de-escalate. I find myself getting sucked into the emotion of the moment - have chilled so far ( with Keith’s training videos - thank goodness). Invaluable information.
Maybe it’s me but I don’t remember security issues 20-30 years ago at church as a parish council member and usher. Biggest issues were passing the tray and finding seats for late comers.