15 Comments
User's avatar
David Bardsley's avatar

Hi Keith, I assume my certificate will be emailed. I couldn’t find it after the class

jim's avatar

Keith: great training just finished test got 100% no where to print cert

KSOCCMI's avatar

Hi Keith, excellent training! Trying to share with the team and am getting reports of not being able to progress through the training. Unable to get the modules to mark complete. Both PC and phone behavior is the same.

Stan's avatar

Excellent course, thanks. But I could never find the related documents you recommended to print.

Keith Graves's avatar

The very first lesson on the very first video there’s a narrative box below the video that has a zip file

David Bardsley's avatar

I think I just read why I can’t find the certificate.

Dennis Herkstroeter's avatar

excellent course recommending to whole church staff

SP's avatar

I look forward to taking this course, on going education. In lieu of a certificate while insurance details are hammered out, perhaps a receipt of attendance or course completion acknowledgement? We live in such a litigious society.

Keith Graves's avatar

Which is exactly why I can’t issue one right now 😕

Neil Carpenter's avatar

Thanks, Keith. It worked. I always look forward to your training.

Neil Carpenter's avatar

I am trying to log in but it keeps telling me I have invalid credentials. I changed my password, but keep getting that message. I've tried on my laptop and phone with no luck. HELP!

Keith Graves's avatar

Check your email. I just sent you a magic login link and I don’t think it works very long. I hope it helps

Brent's avatar

Can't open the training. The page keeps blacking out.

Keith Graves's avatar

I just checked it on my end and it's up and working. If you're on your phone, could you try opening it from a computer? It'll work on both, but I've found it tends to be more reliable on a desktop or laptop. Also, a lot of people jumped into the course right after launch, so if it's still giving you trouble, wait a few minutes and try again. If it still won't open, let me know what device and browser you're using and I'll help you get it figured out.